Secure Online Shopping at Inside Systems – E-mærket

The e-mark is a marking scheme that has been created to make e-commerce safer for consumers. Over 2,200 companies operating in various industries are members of the e-mark scheme, and they use the e-mark verification to signal that they are safe and trustworthy traders. But what does it mean for a company to have the e-mark? Essentially, it means that the company has met the e-mark’s guidelines and rules and is “signed” with the e-mark on their webshop. This signals to consumers that the company is trustworthy and follows best practices for online trading. E-mærket giver flere fordele for både virksomheder og forbrugere. For forbrugere giver e-mærket flere garantier, herunder:

1. Du kan tydeligt se, hvem du har med at gøre. Du har nem adgang til webshoppens kontaktdata, og det er altid tydeligt, hvem der står bag virksomheden.
2. Du får hurtige svar på spørgsmål. Det fremgår tydeligt, hvornår du får svar på dine henvendelser til kundeservice, som er forpligtet til at svare dig inden for 5 hverdage.
3. Du får tydelig information om beklagelser og klager. Inden betaling vil du blive informeret om reglerne for fortrydelse og reklamation. Reglerne fremgår også tydeligt af den ordrebekræftelse, du modtager efter din bestilling.
4. Du får et gennemsigtigt indkøbsflow. Du får oplyst forventet leveringstid, varens fulde pris inkl. fragt og andre omkostninger, og du skal aktivt acceptere webshoppens handelsbetingelser, før du godkender købet.

In addition to these benefits for consumers, the e-mark also offers several benefits for companies. As a member of the e-mark scheme, a company has access to mediation and case processing services, as well as a financial guarantee for their customers of up to DKK 10,000 per trade. This can provide added peace of mind for both the company and its customers. At Inside Systems, we are proud to announce that we have received certification to receive the e-mark. This means that we have met the e-mark’s guidelines and can now display the e-mark on our webshop, signaling our commitment to safe and trustworthy trading. We believe that the e-mark is an important step forward for the e-commerce industry, and we are pleased to be a part of it. By joining the e-mark scheme, we are able to offer our customers added protection and assurance, and we are confident that this will help us to build stronger, more trusting relationships with our customers. At Inside Systems, we are committed to providing our customers with the best possible experience, and receiving the e-mark is just one way that we are working to achieve that goal. If you have any questions about our e-mark certification or about our services in general, please don’t hesitate to contact us. We are always happy to help.