Secure Online Shopping at Inside Systems – E-mærket

The e-mark is a marking scheme that has been created to make e-commerce safer for consumers. Over 2,200 companies operating in various industries are members of the e-mark scheme, and they use the e-mark verification to signal that they are safe and trustworthy traders. But what does it mean for a company to have the e-mark? Essentially, it means that the company has met the e-mark’s guidelines and rules and is “signed” with the e-mark on their webshop. This signals to consumers that the company is trustworthy and follows best practices for online trading. The e-mark offers several benefits for both companies and consumers. For consumers, the e-mark provides several assurances, including:

1. You can clearly see who you are dealing with. You have easy access to the webshop’s contact data, and it is always clear who is behind the company.
2. You get quick answers to questions. It is clearly stated when you will receive a response to your inquiries to customer service, which is obliged to respond to you within 5 working days.
3. You get clear information about regrets and complaints. Before payment, you will be informed about the rules for cancellation and complaints. The rules are also clearly stated in the order confirmation you receive after your order.
4. You get a transparent purchase flow. You will be informed of the expected delivery time, the item’s full price incl. shipping and other costs, and you must actively accept the webshop’s trading conditions before you approve the purchase.

In addition to these benefits for consumers, the e-mark also offers several benefits for companies. As a member of the e-mark scheme, a company has access to mediation and case processing services, as well as a financial guarantee for their customers of up to DKK 10,000 per trade. This can provide added peace of mind for both the company and its customers. At Inside Systems, we are proud to announce that we have received certification to receive the e-mark. This means that we have met the e-mark’s guidelines and can now display the e-mark on our webshop, signaling our commitment to safe and trustworthy trading. We believe that the e-mark is an important step forward for the e-commerce industry, and we are pleased to be a part of it. By joining the e-mark scheme, we are able to offer our customers added protection and assurance, and we are confident that this will help us to build stronger, more trusting relationships with our customers. At Inside Systems, we are committed to providing our customers with the best possible experience, and receiving the e-mark is just one way that we are working to achieve that goal. If you have any questions about our e-mark certification or about our services in general, please don’t hesitate to contact us. We are always happy to help.